If you encounter problems viewing the video lessons, this is probably due to an outdated operating system or browser.


Most errors can be solved through one of these simple steps:


  • change the browser (we suggest Chrome)
  • update the operating system
  • update the browser to the latest version
  • empty the browser cache

 

For the last point in particular we recommend consulting the following guides for the main browsers.

Internet Explorer

Microsoft Edge

Mozilla Firefox

Google Chrome

Apple Safari

Opera


If the problem persists, please contact support indicating the operating system and browser used.